If you wish to cancel your EPI Internet Direct account, you must submit a request to cancellations@epidirect.com. Cancellation requests may only be submitted by the authorized billing contact for your account.

Cancellation requests must be submitted no later than 30 days prior to the date of your next billing cycle, and may not be applied retroactively. Clients are responsible for any excess network traffic, disk space or other regular service charges incurred prior to the effective termination date.